Cindy Tsai
I’m a product designer creating enterprise software and B2B platforms, translating complex systems into clear digital experiences.
At Meta, I design AI compliance platforms to identify and mitigate systemic risk. Say hello! You can find me on LinkedIn or reach out over Email.
2025–Now
Meta
2023–2025
Microsoft
2022–2023
Franklin Payroll
2018–2022
Herman Miller
Agentic AI & Triage Workflows
As part of the risk organization, I lead design for internal systems that surface risk signals for researchers, streamline end-to-end triage and escalation workflows for review teams, and shape the long-term vision for an agentic AI-powered risk review experience. This work is covered by an NDA — some specifics are abstracted here.
Scope of work
End-to-end workflow design
Mapped the submitter-to-reviewer journey and exposed where the operational workflow broke down.
Data versioning
Built a versioning architecture that preserves historical evidence across reviews and eliminates redundant manual work.
Routing & decision-support
Paired intelligent routing with decision-support tooling to balance automation and human judgment in triage and escalation.
Strategic outcome