I'm a Seattle-based product designer, currently shaping Edge browser at Microsoft, designing for millions of people. Previously, I was a designer at Franklin, where I launched tools that helped Web3 companies pay teams in both USD and crypto.
I began my career in interior architecture, from working in healthcare to designing workspaces at MillerKnoll. While I loved crafting physical experiences, I wanted to solve problems beyond walls and ceilings.
At the core, I care deeply about building things that make people's lives easier, more delightful, and connected. I thrive in collaborative, low-ego teams where curiosity and great ideas lead the way.
Hey, I’m Cindy!
Don’t just take my word for it. The hype continues on LinkedIn.
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“Cindy worked on my team for several years as a UX designer. In that time I found her to be smart, creative, engaged, energetic and a great team player. I also appreciated that she brought an interesting perspective from her former career in a totally different branch of design (workplace interiors). I wouldn't hesitate to recommend Cindy for another position.”
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“Can you personalize a product for 600 million users, using only an icon button? Cindy's end-to-end delivery of the Smart Switch for Microsoft Edge Business elevates the product experience with elegance, precision and empathy. Leveraging micro interactions for macro impact is an art form that engages with code, business and brand, simultaneously.”
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“Cindy quickly differentiated herself as an adept communicator. Early on she leveraged subject-matter-experts and worked with stakeholders across the organization to deliver high-quality work. She has consistently exceeded expectations and been eager to work on different problem spaces across the studio, all while being an active participant in meetings. It's impressive how much impact one has had in such a short amount of time.”
Experience
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Defined and led the long-term vision for the Edge enterprise admin platform, executed a 5-feature work stream that delivered scalable solutions to 10K+ organizations and 5M+ devices
Collaborated cross-functionally across global product and senior engineering teams to launch a new admin center, increasing retention by 15% within 3 months in beta preview
Led design for the Sidebar feature, including new onboarding experience; contributed to increased daily active usage by enhancing user flow and engagement
Designed Copilot chat for enterprise users, enabling AI-powered access to work insights and boosting efficiency across daily workflows
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Founding designer for a start up; owned and executed end-to-end design of the web app alongside 3 developers; successfully launched the beta product, resulting in $2.8M during the pre-seed funding round
Built V1 of Franklin’s design system, including assets, components, variants and usage guidelines
Develop and built scalable workflows for product reviews, streamlining collaboration between design and engineering while improving execution quality.
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Designed and scaled a full-cycle project intake workflow for the product sales team and VP leadership using Smartsheet and Airtable; led adoption training across the sales org, increasing application efficiency by 60% in 3 months.
Led project planning and strategic test pilots for end users using occupancy data to propose a future of workplace design